Interpretation

  1. In these terms and conditions:‘we’ and ‘WBJ’ means Body Jewellery Limited; and‘you’ means our customer or prospective customer, and "us", "our" and "your" should be construed accordingly.
  2. Introduction
    1. These terms shall govern the sale and purchase of our products. We will ask you to give your express agreement to these terms before opening a trade account with us. This agreement does not affect your statutory rights.
    2. These terms constitute a full agreement with Body Jewellery Limited and can only be amended in writing.
    3. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this document.
    4. To buy from us, you must first register for a trade account and provide all the information required in our Account Opening Form. You agree that all details you provide to us for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
    5. You are responsible for all actions taken using your WBJ user login and password. You may not permit anyone else to use your user login and password and you are responsible for the security of your username and password.
    6. We endeavor to minimise interruptions to our services and website availability.
    7. Our products may not be copied, reproduced, or otherwise exploited without our express written permission. Our brand names including Tish Lyon, WBJ, TI Couture, New School Tattoo, Cold Steel and Injecto may not be used without our express written permission.
    8. We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product. If there is an item that you need that we do not currently stock, please get in touch as we may be able to assist you.
    9. There may be size or colour discrepancies to the pictures shown on the website which are beyond our control.
  3. How to place an order with us
    1. Please add the products you wish to purchase to your shopping cart, and then proceed to the checkout;
    2. You must be over 18 years of age or over to purchase from us;
    3. If you are a new customer, please complete a trade account opening form (click ‘open new trade account’). You will be unable to complete your order until you have registered with us and received your login details. This is to protect the profession in which we operate. Proof of local authority registration may be requested with initial orders of tattoo and piercing equipment;
    4. The first order made must be a minimum of £100.00 net for jewellery. No minimum order size applies to tattoo products.
    5. If you are an existing customer, please enter your login details when prompted to do so. Please select your preferred method of delivery and confirm your order and your consent to the terms of this document. You will then be transferred to our payment service provider's website, who will handle your payment. We will then email you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order dispatch confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order;
    6. You will have the opportunity to identify and correct input errors prior to making your order by the ‘review your order’ section during checkout.
  4. How to get in touch with us
    1. We are happy to help you with your order. If you would like help or need further information on any part of our products or services please contact us via any of the following methods:
    2. E-mail: sales@wbj.team Telephone: 01202 573333 Our lines are open between 9am - 5pm GMT
    3. Postal Address: D3 Cirrus Court, Aviation Business Park, Bournemouth International Airport, Christchurch, BH23 6BW
  5. Pricing & Payment
    1. Once you have logged in, our prices are available to you on our website excluding VAT.
    2. We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.
    3. All amounts stated in these terms and conditions or on our website are stated excluding VAT.
    4. It is possible that prices on our website may be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.
    5. In addition to the price of the products, you may have to pay a delivery charge. This will be notified to you before the contract of sale comes into force.
    6. Orders will not be dispatched until payment had been received in full cleared funds.
  6. Returns
    1. Please note that all returns for damaged or faulty goods must be confirmed by us by either phone, post or e-mail.
    2. All returns are the responsibility of the customer until they reach us at the address listed in section 4.
    3. In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. We will refund the cost of sending the item back to us. In the UK, items should be sent back via First Class Recorded Delivery. We will not accept extra charges for other courier services or guaranteed next day services. Overseas, items should only be sent back using your country’s national postal service. We recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services;
    4. Any discrepancies on your order must be reported to us by phone or email within 5 working days, after this time they will no longer be taken into consideration;
    5. Our shipping couriers will generally try at least two delivery attempts before the order will be sent back to us. If you are using a shipping method that requires the recipient to sign for the package please ensure you or someone on your behalf is available to sign for the package. You will be liable for any additional return or resend charges if you are not available to sign for your package;
    6. Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
  7. Rules & Regulations
    1. All customers will be responsible for complying with their country's importation laws and taxes (if applicable), and all goods are shipped at your own risk;
    2. We cannot be held liable for any tattoo inks or jewellery or any other product purchased which may not comply with your countries local regulations. It is the purchasers responsibility to ensure the product meets the regulation and hygiene standards of the country in which it is to be used;
    3. Certain merchandise may be dangerous and can cause physical and chemical damage to some individuals. When you purchase merchandise from Body Jewellery Ltd you assume all risks and certify to us that you are qualified to use the products;
    4. Neither we, nor any intermediary agency, shall not be held liable regarding any legal action resulting in discrepancies made from the purchase or complications following the use of the products purchased